Critical Difference respects your privacy and seeks to protect any personal data.  

Critical Difference collects information only to administer, support, obtain feedback and improve its provision.

Critical Difference may contact you to obtain feedback on services for improvement purposes.

Critical Difference will not disclose your data to any other organisations  

Critical Difference is registered with the Information Commissioner’s Office. The ICO seeks to promote public access to official information and to protect your personal information.  (   


Terms & Conditions

Critical Difference Consultancy is based at 14 Brussels Road, Battersea, London SW11 2AF. The proprietor is Donal Carroll.

For consumers and subscribers, the following terms apply:

The Critical Difference products for sale are identified in three categories in ‘subscriptions’.

The payment arrangements are identified under ‘payment options’ also in ‘subscriptions’.

Consumer rights are protected under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs).  Critical Difference Consultancy complies with these regulations as well as with other relevant consumer protection legislation.

A more detailed Terms and Conditions will be posted by 2 June.


23 May 2016 - Disrupting Business PlanningAnticipating and responding to 'failure' from the very startClick here to read Donal Carroll's latest blog post: Disrupting Business Planning

26 Feb 2016 - New Writing on the Edge ProgrammeDo you want to write more innovatively?Click here to read Donal Carroll's latest blog post: New Writing on the Edge programme



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