Who we've worked with

Customers and outcomes

· NEC Technology

We worked with middle and senior managers, in a long term intervention, which led to improved, risk-enabled working practices, savings on reworking, improved inventory systems, and a Managing Innovation system.

· Karnak Housing Group (Social Investment agency)

To meet internal needs and changing Government requirements, we helped research and develop a company Equality and Diversity Strategy to ensure both were actively promoted in management practices and with their customers.

· Lambeth College

We helped set up, and also delivered a keynote input, to a highly innovative whole-organisation staff conference, which used Open Space methods. We evaluated staff contributions and conference outcomes, identifying how to tackle barriers to greater staff engagement with key changes in their new strategy  

· Cafcass

We worked with a middle management group organising internal development programmes, to evaluate the impact of learning on practice. This led to more effective ways of developing and applying learning to practice.  

· Prestolite Electric (ex-Lucas)  

We worked with shop floor teams to improve performance which led to more effective problem solving, better communications, increased self confidence, greater self managing and continuous improvement.

· London Borough of Lambeth

As part of Community Regeneration, we worked with Town Centre Managers, using creative problem solving approaches to anticipate and address issues arising from increased public use of 5 ‘town centres’ (including Brixton) and the need to balance enjoyment, consumption, safety, responsibility and control, in an increasingly ‘24 hour culture’. 

· London Borough of Richmond

Mentoring: Working with senior and middle managers, we established an organisation mentoring system, with training for Mentors and Mentees, leading to increased organisational capability in tackling barriers individual members of staff experienced, leading to improved choices and more engaged performance.
Coaching: We coached individual managers, on a one to one basis, leading to more open management styles, improved cross functional working, greater collaboration and improved performance.
Teambuilding With a senior and middle management team, we used innovative approaches to enable more effective team working which led to more strategic leadership, less ‘agonised’ meetings, increased team productivity, career planning for managers, and an improved external image.

· Boehringer-Ingelheim  

With company trainers across Europe, we used our previous experience in managing teacher training, to co-design an ambitious ‘Train the Trainers’ programme based on establishing a learning culture for their learners. This led, at an individual level, to more efficient learning methods and more independent learners, and at an organisational level, to more effective in house training, increased participant satisfaction rates, and greater internal demand for the programme.

· Ranger Oil (ex-Amoco)

With middle and senior managers, we used approaches which mirrored those necessary for them to build a more creative organisational climate in their own operations, to generate ideas in volume to fuel innovation. This led to managers having a more effective ‘toolkit’ for tackling their operational and strategic challenges.  

· Lufthansa

With the company, we developed a bespoke middle management development programme and gave one to one and group support, along with flexible workshops at their venues, throughout its duration. This led to their managers gaining accredited management qualifications and greater career choice in the aircraft industry.  

· West Middlesex  University Hospital NHS Trust

With the HR Directorate, we designed and ran a management development programme for ward and middle managers, which developed organisational capability and led to more efficient and decision making, and more effective business planning
Action learning sets: with mixed organisational groups, we facilitated sets which, through improved individual and group learning, enabled improvements in staff retention, staff relations and more efficient managing of resources in Accident and Emergency provision.

· Total Facilities Management

We worked with the Chief Executive Officer and the senior management team, to develop stronger strategic thinking. This led to more effective strategic alignment in the company’s collaborative initiatives and more focussed capacity building.  

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